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ConnectDots

Every dot is a story.Connected, they reveal a masterpiece.

Consumer research for brands that need a decision, not a deck. Based in Dubai, working across MENA, Africa and Asia.

A pile of data. Until it is not.

The same evidence, arranged. That arrangement is the work.

Category trend analysis
Forecasting and demand modelling
Brand and product testing
Consumer and market fieldwork
Channel and campaign measurement
Strategy workshops with client teams
Growth planning

Research housesare not interchangeable.

Three things decide whether a study changes anything once the readout is over.

01

Senior people do the work

Twenty years of category experience on your project, not a junior analyst with a senior name on the cover page.

02

Global depth, local fieldwork

Trusted partners across MENA, Africa and Asia run the ground work, so the sample reflects the market rather than the panel.

03

Research that ends in a decision

Every engagement closes with a recommendation and its trade-offs, not a deck that gets archived after the readout.

How we work

A short path from brief to decision.

01

Define objectives

We align with your business goals first, so the research plan stays narrow and the budget goes where it earns.

02

Craft strategy

A research design built for your question, not a template pulled from the last project that resembled it.

03

Execute and analyse

Fieldwork through trusted local partners, then analysis that separates the signal from the noise.

04

Deliver impact

Recommendations written for the people who have to act on them, with the trade-offs made explicit.

One office in Dubai.Fieldwork across three continents.

Senior thinking stays in one pair of hands. The ground work runs through partners who already know the market.

Middle East

Gulf and Levant fieldwork through vetted local partners.

North Africa

Arabic and French language studies run end to end.

Sub-Saharan Africa

Urban and peri-urban consumer panels.

Asia

South and Southeast Asian category work.

Insights are the dots. Strategy is the line between them.
She stood out from day one as a sharp, dependable, insights-driven professional.

Tamas Follinus

Executive Leadership, formerly Nestlé

Forward thinking, with deep knowledge of her field. Dedicated, self-motivated and genuinely insightful.

Nadeen Shahin

Marketing & Brand Leader

Sophia Benarafa, founder of ConnectDots

The person who willactually run your study.

Twenty years turning consumer data into decisions that hold up in a boardroom.

Sophia spent fifteen years in leadership roles at Nestlé, Henkel and Combi Block, where she learned that the hard part of research is never the fieldwork. It is getting a room of senior people to agree on what the findings mean and what to do next.

Five years as a hands-on researcher at Kantar, across a wide span of categories, sharpened the other half of the craft: designing studies that surface what consumers actually think rather than what they are willing to say.

Experience
+years
Languages
EN / FR / AR
Based in
Dubai, UAE

Tell us the decision. We will design the research.

Thirty minutes is usually enough to tell whether research is the right spend and what it should cover.